This position is based in Cape Town / Johannesburg, South Africa.
ABOUT US
Established in 2001, Stanchion Payments operates in South Africa, Australia, the UK, United Arab Emirates and the USA.
Stanchion Payment Solutions is a global payments business that has significant experience with card payments, switching, issuing and acquiring that is moving towards development of a payment platform for the financial services and fintech market integrating the changing needs of the dynamic payments market.
WHAT WE ARE LOOKING FOR
Stanchion is seeking a Sales Engineer to support its sales executives in selling technology solutions to prospects and existing customers. The ideal Sales Engineer needs to possess technical knowledge, excellent communication skills, and a track record in designing and/or selling complex enterprise solutions. This role designing and proposing solutions to meet customer requirements, and delivering compelling presentations and demos.
A key element of the Stanchion strategy is to introduce and deliver our digital product offering into the global market. The main purpose of the Sales Engineering role is to bridge the gap between the technical and sales departments in the company. A combination of technical and strategic sales skills is needed to successfully communicate the Stanchion value proposition and persuade prospects to adopt the Stanchion product portfolio as a key functional building block of their enterprise digital payments architecture. Stanchion is searching for such a Sales Engineer to expand our Verto, SwitchCare, Professional Services and Partner product offering.
WHAT YOU WILL BE DOING
- Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
- Support sales executives with solution selling into prospect and existing account base
- Model the financial business case associated with each sales opportunity
- Support multiple regions with their sales processes as a technical pre-sales resource
- Proactively become a subject matter expert on Stanchion’s products and services
- Create and propose solutions to successfully meet customer pain points/requirements
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Engage with Marketing in the creation and constant improvement of sales collateral (slides, brochures, website, etc.)
- Manage all technical aspects of RFP/RFI responses
- Maintain a high level of knowledge in a broad range of technologies relevant to the industry to support the ideation phases of the Verto product life cycle
- Collect, document, and share competitive, market, and industry intelligence
- Formally feed information and data back to internal teams in a structured and relevant manner
- Effectively communicate client needs to the Product team for future product enhancements
- Actively engage with Product team to provide feedback from customer engagements and R&D activities
- Provide thought leadership to the Product team as well as global/regional teams on best practices for our product solutions
- Provide a soundboard to Product team in roadmap and architectural planning discussions
- Proactively engage with regional delivery teams to ensure sound (high quality) architectural design for all new projects
- Provide training sessions to internal teams on product best practices and “lessons learnt” to complement similar activity by the Product team
- Publish personal “thought leadership” whitepapers/articles
- Informally mentor technical resources as project engagements allow
WHAT YOU SHOULD HAVE
- Required qualifications/experience:
- Honours Degree in Computer Science, Engineering, Mathematics or equivalent
- 5 – 7 years’ experience in the Card Payments industry
- In-depth knowledge of Card Payments industry products
- Understanding of FinTech, Banking, and Retail sectors
- Preferred qualifications/experience:
- 5 – 7 years as a Payments Subject Matter Expert
- Previous experience in a Sales Engineer role and/or business consulting experience
- Advanced knowledge of APIs
- Experienced coding, preferably in Java
- Advanced knowledge of Java, Spring, JEE
- Attributes/behaviours:
- Ability to network, build and sustain client, strategic alliance, supplier and peer relationships
- Customer relationship management competencies
- Excellent negotiation and communication skills
- Strong interpersonal skills
- Ability to think and act systemically and methodically
- Ability to think innovatively and to apply good solution thinking
- Excellent verbal and written communication
- Able to work under pressure and multitask
- Attention to detail and be well organised
- Ability to coach (& mentor) on the job and to facilitate learning with less experienced teammates
- Flexible schedule and willingness to travel
To apply please send your CV and cover letter to:
careers@stanchionpayments.com and quote “Sales Engineer” in the subject line.
Should you not receive any feedback within 2 weeks, please consider your application unsuccessful.